• HI, I AM

    All About me:
    National Technical Training Manager( Mitsubishi Motors, Qatar)

  • A confident Technical Manager and professionally qualified Mechanical Engineer over 14 years experience actively involved in Automotive management, Industrial Control & Production management, Maintenance and Manufacturing Engineering. Considerable commercial acumen and a demonstrable record of achievement throughout a very varied career. Experience has been gained in very diverse international organizations that are recognized worldwide for quality, performance and luxury. Strong technical background in troubleshooting, maintenance, and servicing. Highly adaptable, offering significant problem solving skills, planning expertise, troubleshooting techniques and a proven ability to implement innovative solutions and optimize resources to achieve cost effective results.

    Strategy: A clear strategic thinker, assesses and quickly identifies issues, generates ideas, selects and implements the optimum solution in line with corporate objectives
    Leadership/Team Building: A hands-on manager and leader with a positive management style, trains and motivates individuals to create effective teams which deliver exceptional results which meet all deliverable's
    Communications: Confident and articulate with excellent listening, written and presentation skills; at ease in the board room and at operational level explaining complex information in easily understood terms
    Commercial: Uses knowledge of differing organisations and sectors to negotiate contracts, manage external internal and external stakeholders acting as a bridge between business and technical staff
    Programme/Project Management: Plans, controls and directs the complete life-cycle of complex programmes and projects with dexterity to deliver exceptional results on time and budget, taking full P&L responsibility “Master of Science” Degree in Mechanical Engineering".


    Be the change you want to see in the world.

  • National Technical Training Manager (Mitsubishi Motors, Qatar)

    Mitsubishi Motors

    National Technical Training Manager 
    – Present

    National technical training manager in Mitsubishi Qatar reporting to GM of After-sales, responsible for technical service training of Mitsubishi authorized dealership located in Qatar. Mitsubishi Qatar is the dealer of Mitsubishi new vehicle sales, service, parts and used car operations. I perform nationwide technical service operations i.e. technical support, field service, service training and publication, warranty, total quality management and safety, new vehicle storage training, pre-delivery inspection, customer technical services training at central workshop and body shop, coaching engineering technicians and service advisor’s team in all technical services and the latest technical resources needed for operation. Mitsubishi Qatar is the subsidiary of & wholly owned by Nasser Bin Khaled Al-Thani & Sons (NBK).


    Mitsubishi Motors Dealership, Doha-Qatar

    Fix it Right, First Time and on Time.


    Mitsubishi Motors Dealership, Doha-Qatar




    • Built repeat business and customer loyalty by:
      - Ensuring highest quality repair status and standards are followed.
      - Educating and problem-solving with customers on technical issues and vehicle operations.
    • Improved customer satisfaction through effective technical service training and improvement programs.
    • Implemented standardized written procedures through technical training.
    • Strengthened the dealership reputation by providing expert technical explanations and resolving product disputes between customer and the company.




    • Restructured the technical training department for the After-sales department to train personnel and increase their technical competency by the help of the After-sales GM.
    • Promoted an above-average level of expertise among technical staff.
      - Maintained a standard of up-to-date O.J.T training for all technicians.
      - Identified and corrected deficiencies in procedures and products.
      - Created and directed an "in-house" training and review program to develop new skills and "fixes."
    • Fostered teamwork that motivated employees to achieve their highest potential.




    • Serving as the last technical resource for Managers of Qatar Automobile Company (Mitsubishi Qatar).

    Country Supervisor & Workshop Engineer in Charge of Workshop Operations

    May 2011 to August 2012 - Mitsubishi Motors, Doha-Qatar.

    Country Supervisor & Workshop Engineer in Charge of Workshop Operations




    Used state of the art equipment (MUT 3) to analyze and diagnose damage of the vehicles. Examined vehicles to determine extent of damage and amount of repairs to be done. Trained mechanics of new techniques and using manuals of new vehicles out in the market. Handled service schedules of vehicles that come in to the shop daily. Relayed to customers details of problems of their vehicles and discussed work to be performed and repair requirements. Performing maintenance services and tune-ups. Repaired and serviced air conditioning, heating, engines and electrical systems. Tested and adjusted repaired systems to meet manufacturers' performance specifications. 

    Canter Van Training - Japan

    Japan - 2014
    Studying always helps you triumphant 


    Training Colleagues 

    Basic parts of Automatic Transmission Part 1

    Automatic Transmission
    To demonstrate to technicians the parts of an automatic transmission

    Basic parts of Automatic Transmission Part 2

    Automatic Transmission
    Dismantling the internal components of A/T.

    Automotive Technology 4th Edition

    Welcome to the Companion Website for James D. Halderman’s Automotive Technology, 4th edition text. This website contains review questions, a glossary, flashcards, and a computer-generated Spanish translation of the text.

    Emotional Intelligence Training by Alex Deveer

    Emotional Intelligence Training
    How to be emotionally intelligent at work.

    Technical Training (Mitsubishi)

    Mitsubishi Key Registration
    Different key registration procedures.

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